AI for the People-Focused Organization: ERP Lessons Learned

A practical discussion on how organizations can use AI during and after an ERP project to enhance their team’s focus on adoption, improvement, collaboration, and business outcomes.

Drawing from real ERP project and operational experiences, the presenters will explore how AI can help employees understand complex requirements, gain greater insight into end-to-end processes, contribute their real-world experiences, and focus more time on analysis, collaboration, and improvement.

The discussion will bring these benefits to life through practical activities such as

• interpreting complex workforce requirements
• retaining valuable insights from business discussions
• creating clear and accessible process maps
• identifying test scenarios that are more reflective of the organization’s day-to-day operations
• supporting payroll reconciliation

While organizations and employees are beginning to experience real benefits from using AI to support their ERP solutions, people ultimately remain central to the success by guiding the AI, validating its outputs, applying business judgment, and using it in accordance with organizational policies.

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